A shocking incident involving Frontier Airlines extortion has come to light. Demonta Roach, a U.S. Navy sailor, accused two gate agents of demanding $50 in exchange for allowing him to board his flight at Hartsfield-Jackson Atlanta International Airport. The money, Roach alleges, was intended for personal use, including getting their nails done and buying weed.
The incident reportedly occurred on Veteran’s Day, when Roach was heading back to his Navy base in Los Angeles. He said the employees’ behavior made it clear this wasn’t their first attempt at such an act.
“They’ve done this before,” Roach stated. “Her exact words were, ‘I don’t give a damn what you’re in, as long as you have my damn money.’”
The Military Discount Manipulation
Roach recounted how the alleged extortion began. According to him, the employees offered a military discount he hadn’t requested.
“Her friend said, ‘We normally charge $100 for this, but since you’re in the military, we’ll charge you $50,’” Roach explained.
He arrived two hours early for his flight but stepped away briefly to grab food, returning well before the final boarding call. However, upon returning, he discovered the gate was closed.
“The lady closed the door and said, ‘I don’t care who you report to. If you want to get back on this plane, you have to pay me,’” Roach claimed.
Evidence Captured on Video
Roach began recording the incident on his phone, capturing the employees asking him multiple times to send them money via Cash App. When he refused, they threatened to remove him from the flight.
Ultimately, Roach pretended to comply, saying he would send the money, which allowed him to board the plane.
Frontier Airlines Responds
Channel 2 investigative reporter Ashli Lincoln reached out to Frontier Airlines for comment. In response, the airline issued the following statement:
“We take claims like this seriously, and our team is in the process of investigating the situation to determine what happened. In the meantime, we have offered the customer a voucher for $150 as a customer service gesture.”
No further details about disciplinary actions or updates have been provided.
Questions of Ethics and Accountability
The alleged Frontier Airlines extortion raises broader concerns about employee conduct and oversight in the airline industry. For passengers, this incident is a stark reminder of the importance of vigilance when dealing with service staff. For Frontier Airlines, it serves as an urgent call to strengthen protocols and rebuild customer trust.
Roach believes swift action is necessary. “If she did this to me, I can only imagine how many others she’s done this to,” he said.
